PORTFOLIO

Developed and deployed AI agents for automated customer support systems, reducing response time by 70% and improving customer satisfaction scores. Implemented natural language processing for intelligent ticket routing and resolution.

Created AI-powered system for real-time data handling and analysis, enabling clients to process and act on data insights within minutes instead of hours. Integrated with existing CRM systems for seamless data flow.

Designed and implemented complex workflow automations using N8n, eliminating repetitive manual tasks across multiple departments. Created 50+ automated workflows handling data synchronization, lead qualification, and report generation.

Implemented Zapier automations connecting 100+ business applications, reducing manual data entry by 85% and improving operational efficiency. Managed complex multi-step workflows for lead nurturing and customer onboarding.

Configured and optimized GoHighLevel CRM systems for 20+ agencies and businesses. Implemented custom workflows, automation funnels, and reporting dashboards. Trained teams on best practices and system optimization.

Managed comprehensive Zoho CRM and Zoho Books implementation for enterprise clients. Customized workflows, created advanced reporting, and integrated with existing business systems. Achieved 95% user adoption rate.

Created AI-generated video content for social media marketing campaigns, improving engagement by 150% and reducing production costs by 60%. Produced 200+ videos for various industries and platforms.

Managed EDR solutions including Malwarebytes ThreatDown and Bitdefender MSP/EDR for multiple organizations. Implemented security policies, monitored threats, and provided incident response support.