Able to clearly explain AI systems and automation workflows to clients and non-technical users. Experienced in handling client coordination, follow-ups, and presenting solutions that improve efficiency and reduce manual work.
NERVIE JOHN CABATAÑA
AI Solutions, Automation & CRM Specialist
Transforming businesses through intelligent automation and strategic CRM solutions
Contact Info
Location
Purok 19, Fuente Benjamin
Ilang Davao City, Philippines
Ilang Davao City, Philippines
Phone
Email
Website
Education
AMA Computer University
Parañaque
Undergraduate (3rd Year College) | 2010 – 2013
Undergraduate (3rd Year College) | 2010 – 2013
PHNS Baclaran National High School
Secondary Education | 2006 – 2009
Communication
Leadership
Takes initiative in managing automation projects and CRM systems. Proven ability to solve technical issues, streamline processes, and maintain reliable system performance with minimal supervision.
Experience
AI Solutions & CRM Specialist
- Developed and deployed AI agents for automated customer support and real-time data handling
- Designed workflow automations using N8n and Zapier to eliminate repetitive tasks
- Managed CRM systems including GoHighLevel, Zoho CRM, and Zoho Books
- Created AI-generated video content to improve social media engagement and consistency
- Assisted in managing cybersecurity and endpoint protection solutions including Malwarebytes ThreatDown and Bitdefender MSP/EDR products
Purchasing Staff
- Managed purchasing processes, supplier coordination, and quotation preparation
- Conducted client follow-ups and assisted in closing deals
- Maintained office IT systems and performed routine troubleshooting
Core Competencies
AI Agent Development
Workflow Automation
N8n & Zapier
CRM Management
GoHighLevel
Zoho CRM
Zoho Books
AI Video Creation
Prompt Engineering
ChatGPT & Claude
IT Troubleshooting
System Maintenance
Malwarebytes ThreatDown
Bitdefender MSP/EDR
EDR Management
Cybersecurity Support